Shipping policy

Thank you for shopping with us! We’re committed to delivering your order as quickly and carefully as possible.

Order Processing

All orders are processed within 3 business days (Monday–Friday, excluding holidays).
Once your order is processed and shipped, you’ll receive a confirmation email with your tracking information.

Shipping Times

After processing, your order will typically arrive within 6–12 business days depending on your location.

Please note:

• Business days do not include weekends or holidays.

• Delivery times may vary slightly due to factors outside our control (such as customs delays, weather, or carrier issues).

Tracking Your Order

You’ll receive an email with tracking details once your package ships. If you haven’t received tracking info within 5 business days, please contact our support team at rosewoodcollectivesup@gmail.com

Shipping Regions

We currently ship to most countries worldwide. Some remote areas may experience longer delivery times.

Delays and Lost Packages

If your order hasn’t arrived within 20 business days of shipment, please reach out to us at rosewoodcollectivesup@gmail.com and we’ll investigate promptly.